My Approach

I was engaged to provide leadership across operations, project management, governance, HR, and financial oversight. My strategy involved improving efficiency, implementing a robust governance structure, and ensuring the alignment of operational strategies with the company’s growth objectives.

1. Project Programme Management

• Programme Structure: I developed and implemented a comprehensive project management framework to ensure all projects and sub-projects were delivered on time, within budget, and to the required quality standards.

• Resource Allocation: By improving capacity planning and defining roles more clearly, I ensured the efficient use of resources across projects, reducing delays and improving project delivery times.

2. Operational Process Improvements

• Efficiency & Cost Reduction: I conducted a thorough review of operational processes, identifying bottlenecks and inefficiencies. I implemented changes that streamlined workflows, optimised the use of people’s skills, and significantly reduced operational costs.

• Governance Framework: I introduced a robust governance framework, including decision-making protocols and risk management procedures, to ensure smoother operations and better capacity planning.

3. HR Framework & Policy Development

• Comprehensive HR Framework: I led the creation and rollout of a comprehensive HR framework, covering new starters, performance management, staff development, rewards, and disciplinary procedures. I worked closely with external partners to ensure it was aligned with industry standards and the company’s needs.

• Policy Compliance & Updates: I ensured that all employees, including senior management, had access to up-to-date employment policies, which were legally compliant and aligned with the company culture.

4. Financial Oversight & Budget Management

• Budget & Cash Flow Management: I took charge of overseeing departmental budgets, forecasting, and cash flow management, ensuring financial resources were allocated efficiently and within budgetary constraints.

• Cross-Departmental Commercial Plan: I created and monitored a cross-business commercial plan, aligning all departments toward common financial goals and ensuring that the business operated within its financial means.

5. Governance & Accreditations

• Compliance & Certification: I worked to ensure the company’s certifications and accreditations were always up to date and readily available when needed, reducing the risk of non-compliance.

• C-Level Partnerships: I partnered with other C-level executives to ensure the organisation’s finance and company secretariat functions were established and functioning efficiently.